Welcome to NextGen Living! This Privacy Policy outlines how NextGen Living (“we”, “us”, or “our”), collects, uses, stores, and discloses information collected from users (each, a “User”) of the NextGen Living mobile application (“App”). This privacy policy applies to the App and all services offered by NextGen Living.
1. Information Collection**
a. **Personal Identification Information:**
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our app, register on the app, and in connection with other activities, services, features, or resources we make available in our App. Users may be asked for, as appropriate, name, email address, mailing address, phone number.
b. **Non-personal Identification Information:**
We may collect non-personal identification information about Users whenever they interact with our App. This information may include the browser name, the type of device, and technical information about Users’ means of connection to our App, such as the operating system and the Internet service providers utilized.
2. How We Use Collected Information**
NextGen Living may collect and use Users’ personal information for the following purposes:
– To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided in our App.
– To improve our App: We may use feedback you provide to improve our products and services.
– To send periodic emails: We may use the email address to send User information and updates pertaining to their order.
– To send periodic SMS messages: We may use the phone number provided to send User information and updates pertaining to their order if opt-in consent is provided.
3. How We Protect Your Information**
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored in our App.
4. Sharing Your Personal Information**
We do not sell, trade, or rent any of our Users’ personal identification information to any third parties, including SMS consent. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
5. Overview of SMS Program**
Our SMS program provides updates and notifications related to our services. By subscribing to our SMS program, you consent to receive SMS messages at the phone number provided. Message frequency may vary based on your interaction with our service.
We collect personal data through the following methods:
– Online Forms: Information is collected when you submit a form on our website to subscribe to our SMS program.
– Physical Forms: Information is collected when you fill out and submit a physical form with one of our team members and opt-in to our SMS program.
If you wish to opt-out of receiving SMS messages, you may do so at any time by replying “STOP” to any of our messages or by
contacting us directly. Opting out will not affect your other interactions with our services.
6. Changes to This Privacy Policy**
NextGen Living has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
7. Your Acceptance of These Terms**
By using this App, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this app, or your dealings with this app, please contact us at:
NextGen Living
This document was last updated on January 19, 2024.